Your privacy matters to us. This policy outlines how Blue Akoya Design collects, uses, and protects your personal information.
Last updated: June 15, 2025
Blue Akoya Design ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our design services. By using our website or services, you consent to the practices described in this policy.
We may collect personal information that you voluntarily provide to us, including but not limited to: your name, email address, phone number, business name, mailing address, and any other information you submit through our contact forms, project inquiries, or newsletter sign-ups. We may also automatically collect certain technical information such as your IP address, browser type, operating system, referring URLs, and browsing behavior on our website through cookies and similar technologies.
We use the information we collect to: respond to your inquiries and provide customer support; deliver the design services you have requested; send you project updates, invoices, and related communications; send newsletters and marketing materials (only if you have opted in); improve our website, services, and user experience; comply with legal obligations and protect our rights. We will never sell your personal information to third parties.
Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
We may use third-party service providers to assist with website hosting, analytics, email delivery, and payment processing. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data. We are not responsible for the privacy practices of third-party websites linked from our site. We encourage you to review their privacy policies independently.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials or project access links we provide.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project files and related communications are typically retained for up to two years after project completion unless you request earlier deletion.
Depending on your location, you may have certain rights regarding your personal information, including the right to: access the personal data we hold about you; request correction of inaccurate information; request deletion of your personal data; opt out of marketing communications at any time; withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the information provided below.
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete that information promptly.
If you subscribe to our newsletter or opt in to receive marketing emails, you may unsubscribe at any time by clicking the "unsubscribe" link included in every email or by contacting us directly. Even after opting out of marketing communications, we may still send you transactional messages related to active projects or services.
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us through our website contact form or email. We are committed to addressing your privacy concerns promptly and transparently.
We are happy to address any concerns about how your data is handled.